General Contract Conditions

The user expressly agrees to this General Contract Conditions, which shall govern the contractual relationship between the User and Real Club de Golf de Las Palmas, holder of Tax ID: G35031384 and with registered offices at Campo de Golf de Bandama, S/N, 35319, Santa Brígida, province of Las Palmas, Spain, and registered in the Public Registry of Sports Associations of the Canary Islands, as regards the green fee sale service through the Green fee online reservations form located at

These General Conditions have been prepared in accordance with Law 7/1998 on General Contract Conditions, Consumer and Users Protection Law 26/84, Organic Law 15/1999 on Protection of Personal Data, Law 7/96 on Retail Business Regulation, Law 34/2002 on Information Society Services and Electronic Commerce, and other relevant legal provisions.

1.- Terms of Service:

By accepting these General Conditions, the User/Customer expressly provides their full and unreserved adherence thereof, as well as to the Particular Conditions that regulate the use of the contracted services, declaring they have the legal capacity to contract the services offered through the website. This document may be printed and stored by users, and any clarification of its contents may also be provided upon request by calling telephone number +34 609 062 944 or through the following email address:

Real Club de Golf de Las Palmas (hereinafter, the club) may modify these General Conditions, by publishing said modifications on its website to make them available for the Users. It shall be understood that, by publishing the modifications made on the website, the duty to notify the Users regarding said modifications has been fulfilled, and such modifications shall be in effect as of the date of publication.

To access the contracting of the services offered through the website, the User shall fill in all the information requested in the form set for this purpose, and press the acceptance button to submit it.

2.- Contract procedure:

2.1 Contract: The parties expressly declare that the acceptance of the green fees offering selected by the User/Customer shall be made after they have accurately completed all the information requested on the online form, and the Club reserves the right to verify the accuracy of the information entered at any time, making the appropriate rate changes in the event the information supplied is modified after such verification.

Once the form has been submitted, the customer shall receive an e-mail informing that their reservation has been received correctly by the Club’s online reservation team. Subsequently, and within less than 24 hours, the Customer shall be notified by e-mail of either the confirmation of the reservation when the time and date chosen in the form is available, or they shall be informed of the lack of availability for the selected time and date, offering at least one available option as closest as possible to the selection originally requested for the Customer to accept or decline it.

The customer may cancel the reservation up to three days in advance to the date requested by sending an e-mail to, with no cost or penalties involved. Likewise, the Club may cancel any reservation made by sending a notification to the customer within that same timeframe to the e-mail address provided in the online form, and it shall offer at least one option so that the player may play golf on a date as close as possible to the one originally requested.

By accepting the contracted service, the customer expressly agrees to both the general rules of the game established by the Royal Spanish Golf Federation and the particular rules established by the golf course at which the customer acquires the green fee.

The conditions and rates of the services offered are those listed on the website at the time of contracting the service. The Club may freely modify the rates, making the modifications effective as of their publication date. These rates shall include any applicable indirect taxes.

2.2. Golf Services: The user/customer must abide to the operation and organisation norms established by the golf course. The acceptance of the offer by the user implies the express acceptance of these norms.

By contracting golf services, special consideration should be given to the federal regulations governing this sport and, in particular, the following matters:

Federal Golf License: It is necessary to obtain the mandatory federal license granted by the Royal Spanish Golf Federation or Foreign Federation to play golf at the course. Such license must include a liability insurance to cover the player in case of accidents during the practice of this sport. The reservation of green fees to go play at the course implies and expressly assumed herein that the user is aware of and abides by the federal regulations in force associated with the practice of this sport and is a legal holder of the required license.

Handicap: A minimum handicap is required for the player, set at 28 for men and 36 for women, a requirement that shall be presumed to have been complied with by the time the form is completed and submitted. Accreditation of such handicap may be requested at the course.

 2.3 Cancellations: Reservations may be cancelled by e-mail up three days in advance, without the Customer incurring in any extra cost or penalty due to such cancellation. In the event that the Customer fails to be present at the golf course on the date and at time agreed on the reservation without having requested a cancellation, the Club reserves the right to deny new reservations to such Customer or to request an advance payment of the rate in future reservations.

2.4 Payment of the Service: The payment of the rate corresponding to the services to be contracted shall be made directly at the reception of the Club on the date reserved for the game and before starting the golf round. The Club reserves the right to request an advance payment of the rate in order to prevent fraudulent reservations or breaches in the reservation system as a result of cancellations by the Customers without prior notice.

3.- Complaints: Possible claims or requests for clarification related to these conditions shall be communicated by e-mail address or by phone to +34 609 062 944

4.- Privacy and personal data protection.

By providing the personal data requested in the contracting process, including the e-mail address or telephone number, the Users/Customers provide their permission for said addresses/telephone numbers to be processed and also used to send promotional or advertising communications regarding the services and products offered by Real Club de Golf de Las Palmas. Users may, at all times, contact the e-mail address to revoke such consent.

Real Club de Golf de Las Palmas declares that it complies with the current regulations regarding data protection, in particular, with the Organic Law 15/1999, December 13, on Personal Data Protection. Users may exercise their right of access, rectification, and cancellation of the data provided through the contact means indicated in the previous paragraph. They may also verify the company’s privacy policy under the Privacy section.

5.- Applicable legislation and resolution of conflicts:

These General Contract Conditions shall be governed by the Spanish law. In the event of any type of discrepancy or claim between the parties regarding the compliance with or the content of these General Conditions, the parties agree to submit to jurisdiction of the Courts of Las Palmas.